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Privacy Policy

Focus Distribution s.r.o.
Holečkova 789/49, Praha 5 - Smíchov, 150 00 Praha 5, Czech Republic
Phone: +491704988023
Email: info@focusdistributions.com
Website: https://www.focusdistributions.com/
Last Updated: September 30, 2025

1. Introduction

Focus Distribution s.r.o. ("we," "us," or "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the Czech Act No. 110/2019 Coll. on Personal Data Processing. This Privacy Policy explains how we collect, process, store, and protect your personal data when you use our website (https://www.focusdistributions.com/), interact with our services, or contact us.

2. Data Controller

The data controller responsible for your personal data is:
Focus Distribution s.r.o.
Holečkova 789/49, Praha 5 - Smíchov, 150 00 Praha 5, Czech Republic
Email: info@focusdistributions.com
Phone: +491704988023

3. Types of Data Collected

We may collect and process the following personal data:

  • Identity and Contact Data: Name, email address, phone number, billing/shipping address (e.g., when you place an order or contact us).

  • Technical Data: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent) collected via cookies or analytics tools.

  • Transaction Data: Details of purchases, payments, and order history.

  • Communication Data: Information provided in emails, forms, or other communications with us.

  • Marketing Data: Preferences for receiving marketing communications, subscription details.

We do not collect sensitive personal data (e.g., health, religion) unless explicitly required and consented to.

4. Purposes and Legal Basis for Processing

We process personal data for the following purposes and legal bases:

  • Contract Execution (GDPR Art. 6(1)(b)): To process orders, deliver goods/services, and manage customer accounts.

  • Legal Obligations (GDPR Art. 6(1)(c)): To comply with tax, accounting, or consumer protection laws in the Czech Republic and EU.

  • Legitimate Interests (GDPR Art. 6(1)(f)): To improve our website, analyze user behavior, prevent fraud, and ensure security (e.g., via analytics tools).

  • Consent (GDPR Art. 6(1)(a)): For non-essential cookies, marketing emails, or other optional data processing, where you explicitly consent.

5. Data Sharing and Transfers

We may share your data with:

  • Service Providers: Third parties providing services like payment processing, shipping, or website analytics (e.g., Google Analytics, Wix), acting as data processors under GDPR-compliant agreements.

  • Legal Authorities: If required by law or to protect our legal rights.

  • Business Partners: For joint promotions or services, only with your consent.

Data may be transferred outside the EU/EEA (e.g., to US-based providers like Google). We ensure such transfers comply with GDPR (e.g., via Standard Contractual Clauses or adequacy decisions).

6. Data Retention

We retain personal data only as long as necessary:

  • Contract-related data (e.g., orders): For the duration of the contract and up to 5 years to comply with Czech tax/accounting laws.

  • Marketing data: Until you withdraw consent or unsubscribe.

  • Technical data (e.g., cookies): As specified in our Cookies Policy, typically up to 2 years unless you delete them earlier.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your data.

  • Rectification: Correct inaccurate data.

  • Erasure: Request deletion of your data (subject to legal obligations).

  • Restriction: Limit processing in certain cases.

  • Portability: Receive your data in a structured, machine-readable format.

  • Objection: Object to processing based on legitimate interests (e.g., marketing).

  • Withdraw Consent: Revoke consent at any time, without affecting prior processing.

To exercise these rights, contact us at info@focusdistributions.com. We will respond within one month, extendable by two months for complex requests.

8. Cookies

We use cookies to enhance your experience. See our Cookies Policy for details on types, purposes, and how to manage them.

9. Security

We implement technical and organizational measures (e.g., encryption, access controls) to protect your data against unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

10. Complaints

If you believe your data protection rights have been violated, you may lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ):
Úřad pro ochranu osobních údajů
Pplk. Sochora 27, 170 00 Praha 7, Czech Republic
Website: https://www.uoou.cz/
You may also contact supervisory authorities in your country of residence.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on our website, with significant changes notified via email or a website notice.

12. Contact

For questions or requests regarding your personal data, contact:
Focus Distribution s.r.o.
Holečkova 789/49, Praha 5 - Smíchov, 150 00 Praha 5, Czech Republic
Phone: +491704988023
Email: info@focusdistributions.com

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